Payment and delivery terms and conditions
Rahakauppa.com (T:mi Timo Mäkinen) business ID 2026468-7 (hereafter the online store) sells products to individuals and companies. We reserve the right to change delivery terms and prices. The prices of the products include value added tax, and the marginal tax procedure is generally used for older collector's coins.
Online store contact information
Email: info@rahakauppa.com
Phone: +358451217790
Postal address: Valajankatu 16, AS 2, 40600 Jyväskylä
Ordering
The products to be ordered are selected on the homepage by adding them to the shopping cart. The order is sent by paying for the contents of the shopping cart in the checkout function of the online store.
When placing an order, you accept these terms of delivery, product prices and delivery costs. If an e-mail address is given at the time of ordering, an order confirmation will be sent by e-mail. The order confirmation shows the ordered products and the price.
Payment service provider
Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions.
Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.
Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: 0207 181830
www.paytrail.com
Delivery
Orders are mailed on weekdays. The delivery time for products delivered from the warehouse is usually 1-3 business days. If the delivered products are order products, the delivery time is usually 1-3 weeks. Delivery costs are determined by the chosen delivery method, possible additional services, weight and size of the order. You can see the shipping costs in the checkout function of the online store before the final acceptance of the order.
If the product is lost or damaged during delivery, this must be reported to the online store immediately, but within 14 days.
Returns
The online store customer has a 14-day exchange and return right in accordance with the Consumer Protection Act. The customer has the right to exchange or return part or all of the ordered products. The products to be returned or exchanged must be in the original packaging and in a salable condition. If you want to return or exchange products, first contact the online store and ask for return instructions. Please include your name, contact information and account number with the return for a possible refund.
Order cancellation, error liability and complaints
Before the order is delivered, the order can be canceled with a written notification by e-mail. The online store has statutory error liability for the products sold. In case of complaints, please contact our customer service.
